Frequently Asked Questions
Everything you need to know about our ethereal collections and services.
What materials are used in your adornments?
We prioritize high-quality, ethically sourced materials including sterling silver, 14k gold vermeil, and sustainably harvested gemstones to ensure your pieces last a lifetime.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping varies by location but usually arrives within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Do you offer international shipping?
Yes, we ship our adornments worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with perfumes and water. We recommend storing them in the provided microfiber pouch and cleaning with a soft, dry cloth.
Are your products ethically manufactured?
Absolutely. We partner exclusively with fair-trade certified workshops that provide safe working conditions and living wages for all artisans.